Retail Floor Lead & Customer Experience Coach

Abercrombie & Fitch Co.

Florida

On-site

USD 19,000 - 28,000

Part time

12 days ago

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Benefits offered by this job

Payroll benefits programs aligned with
Quarterly Sales Incentive Bonus
Merchandise Discount
Opportunities for Career Advancement
Opportunity to Become a BrandAffiliate
Training and Development
Global Team of People who celebrate你

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure an exceptional in-store experience.

You will act as Floor Supervisor, coaching Brand Reps and Stock Associates to keep store operations running smoothly and drive daily sales through customer engagement. Responsibilities include opening/closing routines, operating POS, fulfilling omni-channel orders, maintaining visual displays, analyzing reports, protecting assets, and upholding brand culture and values.

Qualifications

  • High School Diploma / G.E.D. preferred or equivalent.
  • 1 year of retail experience preferred.
  • Retail supervisory / management experience not required.
  • Experience in leading groups or teams preferred.
  • Maintain a strong customer focus.
  • Demonstrate exceptional interpersonal skills.
  • Possess strong communication skills.
  • Show knowledge of current fashion trends.

Responsibilities

  • Perform Opening and Closing Routines.
  • Operate Register/Point of Sale systems.
  • Fulfill OMNI Channel Orders.
  • Demonstrate Product Knowledge, Brand Awareness, while driving sales.
  • Build and maintain Visual Displays.
  • Analyze reporting to inform decision making.
  • Protect Store Assets & perform Inventory Control.
  • Represent the Brand and Exemplify Company Culture and Values.

Skills

Retail experience
Supervisory/leadership
Customer focused
Strong communication
Fashion awareness

Education

High School Diploma / GED

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure an exceptional in-store experience.

You will act as Floor Supervisor, coaching Brand Reps and Stock Associates to keep store operations running smoothly and drive daily sales through customer engagement. Responsibilities include opening/closing routines, operating POS, fulfilling omni-channel orders, maintaining visual displays, analyzing reports, protecting assets, and upholding brand culture and values.

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