Retail Floor Lead: Customer Experience & Sales

kbi; Tulalip Bay (WA); Vor Ort; USD 38.000 - 52.000; Vollzeit

Zusammenfassung

Kontoor Brands, a leader in lifestyle and performance apparel, seeks a Retail Floor Supervisor to open/close the store, coach staff, and drive sales while maintaining brand standards. The role emphasizes customer engagement, loyalty programs, and high store performance.

Candidates should motivate teams, ensure loss prevention, and uphold safety and operational guidelines, supporting the Store Manager to deliver an exceptional in-store experience.

Qualifikationen

• Frontline leadership in a retail environment.
• Demonstrated ability to drive sales and customer satisfaction.
• Experience coaching teams and maintaining store standards.

Aufgaben

• Open and close the store and manage daily operations.
• Coach team on customer engagement and loyalty programs.
• Lead loss prevention and ensure policy compliance.
• Onboard and train new sales staff and leaders.
• Achieve personal and store sales targets.

Kenntnisse

Customer service

Sales targets

Leadership

Communication

Tools

POS system

Loss prevention

Jobbeschreibung

Kontoor Brands, a leader in lifestyle and performance apparel, seeks a Retail Floor Supervisor to open/close the store, coach staff, and drive sales while maintaining brand standards. The role emphasizes customer engagement, loyalty programs, and high store performance.

Candidates should motivate teams, ensure loss prevention, and uphold safety and operational guidelines, supporting the Store Manager to deliver an exceptional in-store experience.