Retail Floor Leader & Customer Experience Coach

kbi; Myrtle Beach (SC); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Short-Term Disability insurance

Long-term disability insurance (PT)

401(k) with company match

Employee discounts

Flexible schedule

Holiday Pay

Job summary

Kontoor Brands in Myrtle Beach seeks a Retail Floor Supervisor to open/close the store, coach associates, and drive sales while ensuring exceptional customer experiences and adherence to company standards. The role requires leading daily store execution and supporting the Store Manager with team performance and operations.

This position emphasizes customer engagement, loyalty program promotion, and maintaining visual standards across the floor.

Qualifications

• Retail or customer-facing experience preferred.
• Strong communication and relationship-building skills.
• Ability to coach and develop a team.

Responsibilities

• Open and close the store as needed and ensure POS integrity.
• Support Store Manager in achieving sales targets and driving performance.
• Provide exceptional customer service and assist customers in the fitting room.
• Uphold brand standards, visual merchandising, and store cleanliness.
• Lead by example on loss prevention and safety initiatives.

Skills

Customer service

Leadership

Sales-driven

Open availability

Tools

POS system

Job description

Kontoor Brands in Myrtle Beach seeks a Retail Floor Supervisor to open/close the store, coach associates, and drive sales while ensuring exceptional customer experiences and adherence to company standards. The role requires leading daily store execution and supporting the Store Manager with team performance and operations.

This position emphasizes customer engagement, loyalty program promotion, and maintaining visual standards across the floor.