Retail Floor Lead: Customer Experience & Sales

Abercrombie & Fitch Spain, SL; Paducah (KY); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Merchandise Discount

Quarterly Sales Incentive Bonus

Career Advancement Opportunities

Training and Development

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure exceptional in-store experiences and daily sales goals.

The role involves opening/closing routines, POS operation, and omni-channel fulfillment, with a focus on product knowledge, visual merchandising, and data-driven decisions. Schedule includes 12–16 hours weekly, with weekend availability.

Qualifications

• High school diploma or GED preferred.
• 1 year of retail experience is preferred.
• Strong customer focus and interpersonal skills.

Responsibilities

• Perform Opening and Closing routines.
• Operate register/POS systems.
• Fulfill OMNI Channel orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Skills

Customer service

Communication

Leadership

Store operations

Education

High School Diploma or GED

Tools

POS System

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure exceptional in-store experiences and daily sales goals.

The role involves opening/closing routines, POS operation, and omni-channel fulfillment, with a focus on product knowledge, visual merchandising, and data-driven decisions. Schedule includes 12–16 hours weekly, with weekend availability.