Retail Floor Lead - Elevate Customer Experience & Sales

A&F Stores, Inc.; Grapevine (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Payroll benefits

Quarterly bonus

Merchandise discount

Career advancement

Brand affiliate opportunities

Training & development

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to supervise the sales floor, coach Brand Reps and Stock Associates, and drive a quality in-store experience. You’ll help ensure daily operations run smoothly and support the store leadership team in achieving sales goals.

The role emphasizes hands-on leadership, customer focus, fashion knowledge, and strong communication. Weekend availability is required, with 12–16 hours weekly and seasonal peak hours.

Qualifications

• High School Diploma / GED preferred or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory / management experience not required.
• Experience in leading groups or teams preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Retail experience

Strong communication skills

Interpersonal skills

Customer focus

Initiative

Adaptability

Team leadership experience

Education

High School Diploma / GED preferred

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to supervise the sales floor, coach Brand Reps and Stock Associates, and drive a quality in-store experience. You’ll help ensure daily operations run smoothly and support the store leadership team in achieving sales goals.

The role emphasizes hands-on leadership, customer focus, fashion knowledge, and strong communication. Weekend availability is required, with 12–16 hours weekly and seasonal peak hours.