Retail Floor Lead – Customer Experience & Sales

Abercrombie & Fitch Spain, SL

Greenville (SC)

On-site

USD 17,000 - 22,000

Part time

3 days ago
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Benefits offered by this job

Quarterly Sales Incentive Bonus
Merchandise Discount
Opportunities for Career Advancement
Opportunity to Become a BrandAffiliate
Training and Development

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to oversee in-store operations and coach Brand Reps and Stock Associates. The role focuses on delivering a quality customer experience, driving daily sales, and maintaining store standards on the sales floor.

The position requires strong leadership and communication, with a customer-first mindset. Schedule varies, averaging 12–16 hours per week and requires weekend and holiday availability in Greenville, SC, with additional hours during peak periods.

Qualifications

  • High School Diploma or GED preferred.
  • 1 year of retail experience preferred.
  • Experience leading groups or teams is a plus.
  • Strong interpersonal skills.
  • Energetic, outgoing, assertive, and proactive.

Responsibilities

  • Perform Opening and Closing Routines.
  • Operate Register/Point of Sale systems.
  • Fulfill OMNI Channel Orders.
  • Demonstrate Product Knowledge, Brand Awareness, while driving sales.
  • Build and maintain Visual Displays.
  • Analyze reporting to inform decision making.
  • Protect Store Assets & perform Inventory Control.
  • Represent the Brand and Exemplify Company Culture and Values.

Skills

Leadership
Customer focus
Communication
Team coaching

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to oversee in-store operations and coach Brand Reps and Stock Associates. The role focuses on delivering a quality customer experience, driving daily sales, and maintaining store standards on the sales floor.

The position requires strong leadership and communication, with a customer-first mindset. Schedule varies, averaging 12–16 hours per week and requires weekend and holiday availability in Greenville, SC, with additional hours during peak periods.

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