Retail Floor Lead: Customer Experience Coach

Abercrombie & Fitch Co.; Cairo (WV); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Brand Affiliate program

Training and Development

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to supervise on the sales floor and guide Brand Reps and Stock Associates. You will help drive store performance through exceptional customer experience and teamwork on a busy retail floor.

As part of the store leadership team, you will open/close routines, coach associates, manage visual displays, and ensure operations run smoothly while representing our brand and values on a daily basis.

Qualifications

• High School Diploma/G.E.D. preferred, or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience is not required; experience leading groups in teams is preferred.
• Maintain a strong customer focus.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Energetic and assertive

Initiative and confidence

Adaptability and flexibility

Attention to detail

Education

High School Diploma / G.E.D.

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to supervise on the sales floor and guide Brand Reps and Stock Associates. You will help drive store performance through exceptional customer experience and teamwork on a busy retail floor.

As part of the store leadership team, you will open/close routines, coach associates, manage visual displays, and ensure operations run smoothly while representing our brand and values on a daily basis.