Retail Floor Coach & Sales Team Leader

NFM; The Colony (TX); On-site; USD 64,000 - 80,000; Full time

Benefits offered by this job

Same day pay

Competitive pay with annual increases

Inclusive culture

Health, dental, vision, life Insurance

Paid holidays and PTO

Staff discount on merchandise

Career development opportunities

Paid community volunteer opportunities

Tuition Reimbursement

401(k) company match

Job summary

Nebraska Furniture Mart is seeking a Floor Manager to lead and coach our sales staff, ensuring adequate staffing and excellent customer service. You will monitor performance, assist with closing difficult sales, and provide guidance to drive pricing strategies and growth.

Ideal candidates hold a Bachelor's in Business, have 1 year of supervisory experience, 3 years of retail sales, and strong communication.

Qualifications

• Bachelor's Degree in Business or related field.
• 1 year of supervisory or leadership experience.
• 3 years of sales experience, retail experience preferred.
• Experience as an NFM shadow trainer preferred.
• Proficient in Microsoft Office.
• Excellent communication and customer service skills.
• Ability to work night, weekend and/or early morning hours based on business needs.
• Pre-employment screening includes, but isn't limited to, criminal background check.

Responsibilities

• Manage staffing and monitor traffic of customers and attendance, breaks/meals of sales staff.
• Assist sales staff in closing difficult sales and providing pricing.
• Train staff by scheduling training and leading by example.
• Observe staff regularly and communicate expectations; provide continual feedback.
• Support staff and share responsibility for reaching division measures.
• Report on goals and control expenses and turnover.

Skills

Communication skills

Negotiation

Problem solving

Time management

Team player

Customer service

Interpersonal skills

Education

Bachelor's Degree in Business or related field

Tools

Microsoft Office

Job description

Nebraska Furniture Mart is seeking a Floor Manager to lead and coach our sales staff, ensuring adequate staffing and excellent customer service. You will monitor performance, assist with closing difficult sales, and provide guidance to drive pricing strategies and growth.

Ideal candidates hold a Bachelor's in Business, have 1 year of supervisory experience, 3 years of retail sales, and strong communication.