Floor Manager

NFM; The Colony (TX); On-site; USD 64,000 - 80,000; Full time

Benefits offered by this job

Same day pay

Competitive pay with annual increases

Inclusive culture

Health, dental, vision, life Insurance

Paid holidays and PTO

Staff discount on merchandise

Career development opportunities

Paid community volunteer opportunities

Tuition Reimbursement

401(k) company match

Job summary

Nebraska Furniture Mart is seeking a Floor Manager to lead and coach our sales staff, ensuring adequate staffing and excellent customer service. You will monitor performance, assist with closing difficult sales, and provide guidance to drive pricing strategies and growth.

Ideal candidates hold a Bachelor's in Business, have 1 year of supervisory experience, 3 years of retail sales, and strong communication.

Qualifications

• Bachelor's Degree in Business or related field.
• 1 year of supervisory or leadership experience.
• 3 years of sales experience, retail experience preferred.
• Experience as an NFM shadow trainer preferred.
• Proficient in Microsoft Office.
• Excellent communication and customer service skills.
• Ability to work night, weekend and/or early morning hours based on business needs.
• Pre-employment screening includes, but isn't limited to, criminal background check.

Responsibilities

• Manage staffing and monitor traffic of customers and attendance, breaks/meals of sales staff.
• Assist sales staff in closing difficult sales and providing pricing.
• Train staff by scheduling training and leading by example.
• Observe staff regularly and communicate expectations; provide continual feedback.
• Support staff and share responsibility for reaching division measures.
• Report on goals and control expenses and turnover.

Skills

Communication skills

Negotiation

Problem solving

Time management

Team player

Customer service

Interpersonal skills

Education

Bachelor's Degree in Business or related field

Tools

Microsoft Office

Job description

At Nebraska Furniture Mart (NFM), we've been hiring friends since 1937 - people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Todays Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreams and a culture that encourages volunteering and serving our communities.

Pay Range: $64,306 - $79,740 annually

Job Description: Your Piece of the Puzzle

Are you a natural born coach? NFM's Floor Manager role is all about observing, coaching, and supporting our sales staff. Your main objective will be to ensure adequate staffing and backing the sales staff in proactive problem-solving, while providing constructive feedback for growth.

Job Duties: A Day in the Life

• Manage: Ensure adequate staffing and monitor traffic of customers and attendance, breaks/meals of sales staff
• Assist: Help sales staff in closing difficult sales and providing pricing
• Train: Support the growth and development of your sales staff by scheduling training and leading by example
• Observe: Check in with staff regularly and communicate what is expected of them. Provide continual feedback
• Support: Hold staff accountable and share responsibility for reaching division measures
• Report: Meet goals and control expenses and turnover

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love- because that's what we love.

Qualifications: Can You Check These Boxes?

• Bachelor's Degree in Business or related field
• 1 year of supervisory or leadership experience (e.g. shadow trainer, volunteer organization leader).
• 3 years of sales experience (retail sales experience is preferred).
• Experience as an NFM shadow trainer preferred. Product knowledge is preferred.
• PC experience with Microsoft Office proficiency is preferred.
• Excellent communication, customer service and interpersonal skills.
• Excellent negotiation skills.
• Decision making, problem solving, and time management skills.
• Professional appearance, positive attitude, sense of urgency, desire to grow, team player and caring.
• Ability to work night, weekend and/or early morning hours based on business needs.
• Pre-employment screening includes, but isn't limited to, criminal background check

Benefits: What's in It for You?

As a full-time member of our NFM Family, you will enjoy:

• Same day pay - access to your earned pay on-demand, when you need it the most
• Competitive pay - generous annual increases up to 7%
• Inclusive culture - Because everyone who works or shops at NFM should feel right at home
• Health, dental, vision, life Insurance, short and long term disability
• Paid holidays (upon hire) and paid time off (after 90 days)
• Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)
• Virtual and in-person career development opportunities at all levels
• Paid community volunteer opportunities
• Tuition Reimbursement
• You'll start saving for your retirement immediately in NFM's 401(k) and you're eligible for company match after one year. NFM's 401(k) also offers Berkshire Stock as an investment option

Nebraska Furniture Mart is an Equal Opportunity Employer