Sales Floor Coach & Team Leader

Nebraska Furniture Mart, Inc.; The Colony (TX); On-site; USD 64,000 - 80,000; Full time

Job summary

Nebraska Furniture Mart, Inc. in The Colony, TX is seeking a Floor Manager to lead and coach our sales team. You will ensure staffing coverage, support sales staff in closing deals, and drive training through hands-on leadership.

You will monitor staff performance, provide feedback, and help the team meet division goals while controlling costs. This role requires retail leadership, strong communication, and a customer-first mindset.

Qualifications

• Bachelor’s degree in Business or related field.
• 1 year of supervisory or leadership experience.
• 3 years of sales experience (retail sales preferred).
• Experience as an NFM shadow trainer preferred; product knowledge preferred.
• PC experience with Microsoft Office proficiency.

Responsibilities

• Manage: Ensure adequate staffing and monitor traffic of customers and attendance, breaks/meals of sales staff.
• Assist: Help sales staff in closing difficult sales and providing pricing.
• Train: Support the growth and development of your sales staff by scheduling training and leading by example.
• Observe: Check in with staff regularly and communicate what is expected of them; provide continual feedback.
• Support: Hold staff accountable and share responsibility for reaching division measures.
• Report: Meet goals and control expenses and turnover.

Skills

Supervisory experience

Sales experience

Customer service

Interpersonal skills

Microsoft Office

Communication skills

Negotiation skills

Time management

Decision making

Problem solving

Education

Bachelor’s Degree in Business or related field

Tools

Microsoft Office

Job description

Nebraska Furniture Mart, Inc. in The Colony, TX is seeking a Floor Manager to lead and coach our sales team. You will ensure staffing coverage, support sales staff in closing deals, and drive training through hands-on leadership.

You will monitor staff performance, provide feedback, and help the team meet division goals while controlling costs. This role requires retail leadership, strong communication, and a customer-first mindset.