Retail Department Training Lead

Floor & Decor; Peachtree City (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Health Insurance

Paid vacation

Job summary

Floor & Decor in Peachtree City, GA, is seeking a dedicated trainer for Product Sales Specialists to ensure outstanding customer service and in-depth product information. The role focuses on developing staff, certification completion, and delivering customer-facing training.

The position emphasizes safe operations, merchandising, and effective communication with customers and team members to maintain an engaging shopping experience.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service/sales experience or equivalent.
• Excellent communication skills (verbal & written).
• Ability to multi-task and work in a fast-paced environment.

Responsibilities

• Act and work in a manner consistent with Floor & Decor core values.
• Demonstrate safe lifting practices and procedures.
• Provide direction to product sales specialists and ensure high customer service levels.
• Complete product specialist certification courses and maintain knowledge of merchandise.
• Communicate inventory needs to management and assist with showroom floor merchandising.
• Assist customers with product questions and selections and process purchases at POS.
• Present how-to classes and educate customers on product uses.

Skills

Customer service

Excellent communication

Multi-tasking

Sales experience

Education

High School Diploma or GED

Job description

Floor & Decor in Peachtree City, GA, is seeking a dedicated trainer for Product Sales Specialists to ensure outstanding customer service and in-depth product information. The role focuses on developing staff, certification completion, and delivering customer-facing training.

The position emphasizes safe operations, merchandising, and effective communication with customers and team members to maintain an engaging shopping experience.