Retail Training & Team Lead (Product Sales)

Floor & Decor; Atlanta (GA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical, Dental, Vision, Life

Job summary

Floor & Decor in Atlanta is seeking a trainer for Product Sales Specialists to ensure top-notch customer service and expert product information. You will guide staff, manage merchandising, and lead certification courses to maintain high standards.

The role requires a HS diploma, 1 year of sales or customer service experience, and strong communication in a busy retail environment. Training and growth opportunities are available in-store.

Qualifications

• High School Diploma or GED.
• 1 year of customer service/sales experience, or equivalent combination of education and experience.
• Excellent communication skills (verbal & written).
• Ability to multi-task and work in a fast-paced environment.

Responsibilities

• Lead and train Product Sales Specialists to deliver exceptional customer service.
• Manage and direct product placement, pricing and merchandising within the department.
• Oversee certification courses and product knowledge training for staff.
• Greet customers, answer product questions, process sales and returns at the POS.
• Communicate SOPs and safety practices to associates promptly.

Skills

Customer service

Sales

Communication

Multi-tasking

POS system

Tools

POS system

Job description

Floor & Decor in Atlanta is seeking a trainer for Product Sales Specialists to ensure top-notch customer service and expert product information. You will guide staff, manage merchandising, and lead certification courses to maintain high standards.

The role requires a HS diploma, 1 year of sales or customer service experience, and strong communication in a busy retail environment. Training and growth opportunities are available in-store.