Retail Department Operations Lead: Front & Back End

Lowe's; Mooresville (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Lowe's in Mooresville, IN seeks a Department Supervisor in operations to lead front-end and back-end teams, ensure customer service excellence, and maintain safety and inventory controls.

You will oversee daily store operations, assign staff to shifts, coach performance, and collaborate with cross-functional partners to meet store goals.

This role requires strong leadership, retail experience, and a proven ability to drive efficiencies in a fast-paced environment.

Qualifications

• High school diploma or GED or equivalent.
• 3 years retail experience required; 5 years if education not met.
• Experience directing teams or supervising associates.
• Experience training, mentoring, and developing staff.
• Ability to work cross-functionally and obtain any required sales licenses.

Responsibilities

• Lead store team to meet customer demand and staffing needs.
• Provide daily coaching and performance feedback.
• Participate in interviews and input into selection decisions.
• Drive front-end and back-end operations efficiency.
• Ensure safety, security, and shrink prevention.
• Walk the store and coach in real time.

Skills

Team leadership

Coaching & feedback

Cross-functional collaboration

Customer service excellence

Operational excellence

Education

High school diploma or GED

Job description

Lowe's in Mooresville, IN seeks a Department Supervisor in operations to lead front-end and back-end teams, ensure customer service excellence, and maintain safety and inventory controls.

You will oversee daily store operations, assign staff to shifts, coach performance, and collaborate with cross-functional partners to meet store goals.

This role requires strong leadership, retail experience, and a proven ability to drive efficiencies in a fast-paced environment.