Retail Ops Team Lead — Front & Back‑End

Lowe's; Charlottesville (VA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Life and Disability insurance

Paid time off

Job summary

Lowe’s is seeking a Front-End/Back-End Supervisor to lead store operations, ensure efficient customer service, and manage a range of duties across front-end and night operations. The role focuses on coaching, performance feedback, and maintaining safe, organized store environments.

Candidates should have a high school diploma or GED and proven retail supervisory experience, with strong leadership and cross-functional collaboration skills to drive store performance.

Qualifications

• High school diploma or GED required.
• Experience supervising or directing teams in retail.
• Experience training, mentoring and developing associates.
• Experience cross-functional collaboration.
• Familiarity with store computer systems (POS, inventory, etc.).
• Sales knowledge and willingness to lead customer service excellence.

Responsibilities

• Oversees front-end and back-end store operations to ensure efficiency and customer service.
• Drives staffing and coaching in multiple departments and shifts.
• Participates in hiring decisions and input for new associates.
• Provides timely feedback and performance coaching to team members.
• Ensures safety, shrink prevention, and adherence to store processes.
• Manages payroll closeout and payroll-related tasks.

Skills

Team leadership

Cross-functional

Training & mentoring

Coaching

Store operations

Sales knowledge

Education

High school diploma or GED

Tools

Project Tool

Genesis

Sterling

M2O

Thin Client

Job description

Lowe’s is seeking a Front-End/Back-End Supervisor to lead store operations, ensure efficient customer service, and manage a range of duties across front-end and night operations. The role focuses on coaching, performance feedback, and maintaining safe, organized store environments.

Candidates should have a high school diploma or GED and proven retail supervisory experience, with strong leadership and cross-functional collaboration skills to drive store performance.