Retail Department Lead & Training Coach

Floor & Decor Holdings Inc. (old); Kendall (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Bonus opportunities & career growth

401k with company match

Medical, Dental, Vision, Life

Job summary

Floor & Decor Holdings Inc. in Kendall, FL, seeks a Product Sales Specialist to train and develop staff while delivering exceptional customer service and accurate product information. The role focuses on guiding customers, handling transactions, and maintaining strong merchandising standards.

The position emphasizes safety, forklift certification, and adherence to company procedures. Candidates should have a HS diploma or GED and at least one year of sales or customer service experience.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service/sales experience or equivalent.
• Excellent verbal and written communication skills.

Responsibilities

• Greet customers and provide product information.
• Assist customers with product questions and selections.
• Process transactions at checkout using the POS system.
• Stock, price, and merchandise displays; ensure accurate pricing.
• Maintain merchandising and store organization; communicate SOPs.

Skills

Customer service

Communication skills

Multi-tasking

Education

High School Diploma or GED

Tools

POS system

Forklift certification

Job description

Floor & Decor Holdings Inc. in Kendall, FL, seeks a Product Sales Specialist to train and develop staff while delivering exceptional customer service and accurate product information. The role focuses on guiding customers, handling transactions, and maintaining strong merchandising standards.

The position emphasizes safety, forklift certification, and adherence to company procedures. Candidates should have a HS diploma or GED and at least one year of sales or customer service experience.