Retail Department Lead & Training Coach

Floor & Decor Holdings Inc.; Maple Grove (MN); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Health insurance

Job summary

Floor & Decor Holdings Inc. is seeking a role focused on training and developing Product Sales Specialists to ensure customers have a positive shopping experience through exceptional service and product information.

The position emphasizes coaching, certification completion, stock organization, and accurate pricing while maintaining a strong focus on safety and efficient store operations.

Qualifications

• 1 year of customer service/sales experience or equivalent education/experience.
• Excellent communication skills (verbal & written).
• Ability to multi-task and work in a fast-paced environment.

Responsibilities

• Act and work in a manner consistent with company values.
• Demonstrate safe lifting practices per SOPs.
• Teach the basic P’s of retail: People, Position, Product, Presentation, Price, Promotion, Purchasing.

Skills

Customer service

Communication skills

Multi-tasking

Education

High School Diploma or GED

Job description

Floor & Decor Holdings Inc. is seeking a role focused on training and developing Product Sales Specialists to ensure customers have a positive shopping experience through exceptional service and product information.

The position emphasizes coaching, certification completion, stock organization, and accurate pricing while maintaining a strong focus on safety and efficient store operations.