Retail Customer Service Pro – Growth & Benefits

Ashley Furniture Industries, LLC; Gilbert (AZ); Presencial; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Extended health, dental, and vision

Employee Discount 10% - 30%

Life/Disability Insurance

Flex Spending Account

401K

Paid Time off

Descripción de la vacante

Ashley Furniture Industries, LLC is hiring a Customer Service Representative to be the welcoming face of our Gilbert store. You will handle front desk duties, process sales orders, manage customer accounts, and assist with financing while maintaining accurate records and ensuring customer satisfaction.

Join a team that values reliable attendance, flexible scheduling, and strong Office skill proficiency to deliver exceptional experiences and support the store’s retail success.

Formación

• Legally authorized to work in the US.
• At least 18 years old.
• Knowledgeable Microsoft Office Suite and system transactions.
• 1 year of customer service, office, and/or administrative experience preferred.
• Ability to work flexible hours, including weekends and holidays.

Responsabilidades

• Front Desk & Customer Service: greet customers professionally in-person, on phone, and via email.
• Sales Order Support: process sales orders accurately with required documentation and approvals.
• Customer Account Management: handle credit applications, financing, and maintain customer data in systems.
• Cash Handling & Financial Procedures: follow cash handling rules and reconcile transactions under supervision.
• Customer Issue Resolution: address inquiries and escalate complex issues as needed while ensuring follow-up.
• Audit & Compliance Assistance: support audits, inventory checks and paperwork accuracy.
• Reporting & Documentation: maintain records and prepare routine reports per standards.
• Team Collaboration: work with sales, merchandising, and store staff for smooth operations.
• Technology & Systems: use POS, retail software, and Microsoft Office daily.
• Complete any additional tasks as assigned by management.

Conocimientos

Customer service

Teamwork

Flexible hours

Attendance reliability

Educación

High school diploma or equivalent

Herramientas

Microsoft Office Suite

Descripción del empleo

Ashley Furniture Industries, LLC is hiring a Customer Service Representative to be the welcoming face of our Gilbert store. You will handle front desk duties, process sales orders, manage customer accounts, and assist with financing while maintaining accurate records and ensuring customer satisfaction.

Join a team that values reliable attendance, flexible scheduling, and strong Office skill proficiency to deliver exceptional experiences and support the store’s retail success.