Customer Service & Sales Support Specialist | Flexible Hours

Ashley Furniture Industries, LLC; Texas; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Extended health, dental benefits

Employee Discount

Life/Disability Insurance

Flex Spending Account

401K

Paid Time off

Job summary

Ashley Furniture Industries, LLC seeks a Customer Service Representative to be the front-line ambassador for the brand. You will deliver exceptional service, assist with store operations, and support various office tasks.

Responsibilities include greeting customers, processing sales orders, managing customer accounts, handling payments, and collaborating with the team to ensure a seamless shopping experience.

Qualifications

• Legally able to work in the US.
• High school diploma or equivalent required.
• 1 year of customer service or office experience preferred.

Responsibilities

• Greet customers and provide friendly, professional service.
• Process sales orders accurately with proper approvals.
• Manage customer accounts and handle inquiries.
• Handle payments and cash procedures under supervision.
• Support store operations and reporting tasks.
• Collaborate with team to ensure smooth store operations.
• Assist with audits and compliance where needed.
• Utilize POS and retail software to complete tasks.
• Take on additional duties as assigned.

Skills

Customer service

Microsoft Office

Cash handling

Team player

Education

High school diploma or equivalent

Tools

POS systems

Retail management software

Office software

Job description

Ashley Furniture Industries, LLC seeks a Customer Service Representative to be the front-line ambassador for the brand. You will deliver exceptional service, assist with store operations, and support various office tasks.

Responsibilities include greeting customers, processing sales orders, managing customer accounts, handling payments, and collaborating with the team to ensure a seamless shopping experience.