Retail Customer Service & Admin Specialist

Default Brand; Town of Texas (WI); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Extended health benefits

Dental and vision insurance

Employee Discount 10-30%

Life/Disability Insurance

Flex Spending Account

401K

Paid Time off

Job summary

Ashley Furniture is seeking a Customer Service Representative in Wisconsin to be the front-line ambassador for customers, delivering exceptional service and supporting store operations. You will handle front desk duties, process orders, manage accounts, and assist with financing while upholding Ashley’s standards.

The role requires strong communication, teamwork, and flexibility to cover varying shifts, weekends, and holidays, with comprehensive benefits offered.

Qualifications

• 1 year of customer service, office, and/or administrative experience preferred.
• Legally authorized to work in the US.
• Knowledgeable Microsoft Office Suite and system transactions.

Responsibilities

• Greet customers in a warm, professional manner and represent Ashley’s brand.
• Process sales orders accurately and obtain required approvals.
• Manage customer accounts and assist with financing arrangements.

Skills

Customer service

Teamwork

Flexibility

Education

High school diploma

Tools

Point-of-sale systems

Microsoft Office Suite

Job description

Ashley Furniture is seeking a Customer Service Representative in Wisconsin to be the front-line ambassador for customers, delivering exceptional service and supporting store operations. You will handle front desk duties, process orders, manage accounts, and assist with financing while upholding Ashley’s standards.

The role requires strong communication, teamwork, and flexibility to cover varying shifts, weekends, and holidays, with comprehensive benefits offered.