Retail Customer Experience Specialist

Ross Stores, Inc.; State College (Centre County); On-site; USD 17,000 - 22,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate in State College to ensure a positive shopping experience. You will greet customers, assist with merchandise, and maintain a clean, organized store while following store policies and safety procedures.

Responsibilities include helping customers at the register, performing transactions, and upholding brand standards. This role emphasizes courtesy, teamwork, and efficient store operations to meet customer service goals.

Qualifications

• Ability to communicate with customers, associates, and leadership in a friendly, respectful manner.
• Ability to perform basic mathematical calculations used in retail environments.

Responsibilities

• Greet customers and provide courteous assistance on the sales floor.
• Maintain clean, organized store areas and ensure merchandise presentation per guidelines.
• Assist customers with merchandise, process transactions, and respond to service requests.

Skills

Customer service

Communication

Safety awareness

Cash handling

Tools

POS system

Cash register

PC

Job description

Ross Stores, Inc. is seeking a Retail Associate in State College to ensure a positive shopping experience. You will greet customers, assist with merchandise, and maintain a clean, organized store while following store policies and safety procedures.

Responsibilities include helping customers at the register, performing transactions, and upholding brand standards. This role emphasizes courtesy, teamwork, and efficient store operations to meet customer service goals.