Retail Customer Experience Specialist

Ross Stores; Sporting Hill (PA); On-site; USD 26,000 - 34,000; Full time

Job summary

Ross Stores is seeking a Retail Associate to help customers have a positive shopping experience by greeting with eye contact, smiles, and courtesy while maintaining a clean, well-presented store that aligns with company standards.

You will assist customers on the sales floor, handle merchandise, and support cash handling and transactions with attentiveness. Commitment to safety and teamwork is essential for daily store operations.

Qualifications

• Ability to communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greet Customers and assist with merchandise on the sales floor.
• Process register transactions and answer Customer questions in a polite and knowledgeable manner.
• Maintain a clean, organized store and replenish stock as needed.
• Follow safety procedures and loss prevention guidelines to protect customers and assets.
• Uphold Ross Stores' brand standards and dress code at all times.

Skills

Effective communication

Basic math skills

Job description

Ross Stores is seeking a Retail Associate to help customers have a positive shopping experience by greeting with eye contact, smiles, and courtesy while maintaining a clean, well-presented store that aligns with company standards.

You will assist customers on the sales floor, handle merchandise, and support cash handling and transactions with attentiveness. Commitment to safety and teamwork is essential for daily store operations.