Retail Customer Experience Specialist

Ross Stores, Inc.; Bluffton (SC); On-site; USD 1,653,000 - 2,066,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, and maintain store cleanliness and organization in line with company standards.

Responsibilities include responding to customer inquiries, following safety and loss prevention protocols, and supporting timely stocking and merchandising updates to meet presentation guidelines.

Qualifications

• Effective communication with Customers, Associates and Store Leadership in a friendly, respectful manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greet Customers and assist with merchandise in a courteous and knowledgeable manner.
• Maintain a safe shopping environment by following loss prevention and safety policies.
• Provide prompt and efficient responses to Customer inquiries and service calls.
• Ensure proper merchandise presentation and replenishment on the sales floor.
• Contribute to a clean, organized store by performing daily maintenance tasks.

Skills

Customer communication

Basic math

Job description

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, and maintain store cleanliness and organization in line with company standards.

Responsibilities include responding to customer inquiries, following safety and loss prevention protocols, and supporting timely stocking and merchandising updates to meet presentation guidelines.