Retail Customer Experience Specialist

Ross Stores, Inc.; Memphis (TN); On-site; USD 26,000 - 32,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to help customers have a positive shopping experience. You will greet customers, maintain a clean, well-merchandised sales floor, and support store operations with a friendly, professional demeanor.

You will assist with merchandise presentation, stock replenishment, and basic transactions at the register while following company policies. The role emphasizes safety, teamwork, and delivering superior customer service every shift.

Qualifications

• Experience delivering courteous customer service.
• Ability to perform basic math for transactions.
• Able to follow store policies and procedures.

Responsibilities

• Greets customers and provides friendly assistance on the sales floor.
• Operates cash register and processes transactions accurately.
• Maintains store cleanliness and visual merchandising per guidelines.
• Reports safety concerns and supports loss prevention practices.

Skills

Customer service

Communication

Attention to detail

Teamwork

Tools

PDTs

Cash register

Job description

Ross Stores, Inc. is seeking a Retail Associate to help customers have a positive shopping experience. You will greet customers, maintain a clean, well-merchandised sales floor, and support store operations with a friendly, professional demeanor.

You will assist with merchandise presentation, stock replenishment, and basic transactions at the register while following company policies. The role emphasizes safety, teamwork, and delivering superior customer service every shift.