Retail Customer Experience Specialist

Ross Stores, Inc.; Bryan (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to ensure a positive shopping experience. The role includes greeting customers, assisting with merchandise, and maintaining a clean store environment. You will support store operations, handle basic transactions, and help present merchandise per guidelines.

Ideal candidates will prioritize safety, follow loss prevention policies, and work collaboratively with team members to meet customer service goals and operational standards.

Qualifications

• Greet customers and assist with merchandise in a courteous manner.
• Maintain a clean, organized store with proper merchandise presentation.
• Follow safety, loss prevention, and MOS policies consistently.

Responsibilities

• Provide friendly, helpful customer service and answer questions.
• Assist customers at the register and process transactions accurately.
• Restock and merchandise items to planogram and monthly guidelines.
• Maintain floor safety, cleanliness, and security throughout shift.

Skills

Customer service

Communication

Attention to detail

Teamwork

Job description

Ross Stores, Inc. is seeking a Retail Associate to ensure a positive shopping experience. The role includes greeting customers, assisting with merchandise, and maintaining a clean store environment. You will support store operations, handle basic transactions, and help present merchandise per guidelines.

Ideal candidates will prioritize safety, follow loss prevention policies, and work collaboratively with team members to meet customer service goals and operational standards.