Retail Customer Experience Specialist

Ross Stores, Inc.; Lawton (OK); On-site; USD 24,000 - 30,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to help create a positive shopping experience for customers. You will greet customers, assist with merchandise, operate registers, and maintain clean, organized departments in a fast-paced retail setting.

Responsibilities include offering friendly service, answering questions, processing transactions accurately, and following safety and loss prevention procedures while representing the Ross brand with professionalism and respect.

Qualifications

• Excellent customer service and communication with customers and teammates.
• Ability to perform basic math calculations used in retail environments.

Responsibilities

• Greet customers with eye contact, smiles, and friendly, courteous interactions.
• Assist customers with merchandise, answer questions, and provide accurate checkout processes.
• Maintain a clean, organized store and ensure proper merchandise presentation per guidelines.
• Follow loss prevention and safety procedures to maintain a secure shopping environment.

Job description

Ross Stores, Inc. is seeking a Retail Associate to help create a positive shopping experience for customers. You will greet customers, assist with merchandise, operate registers, and maintain clean, organized departments in a fast-paced retail setting.

Responsibilities include offering friendly service, answering questions, processing transactions accurately, and following safety and loss prevention procedures while representing the Ross brand with professionalism and respect.