Customer Experience Retail Associate

Ross Stores, Inc.; Levittown (PA); On-site; USD 26,000 - 36,000; Full time

Job summary

Ross Inc. is seeking a Retail Associate in Pennsylvania to greet Customers, maintain a clean store, and assist with merchandise presentation. The role emphasizes friendly service, teamwork, and adherence to store policies to ensure a positive shopping experience.

Responsibilities include assisting Customers at the register and on the floor, following safety protocols, and supporting Loss Prevention measures. This position requires flexibility to perform various store tasks as needed.

Qualifications

• Ability to effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Ensures customers have a positive shopping experience and greets customers with eye contact and a smile.
• Maintains a clean, organized store and adheres to dress code.
• Aids customers with merchandise and answers questions professionally.
• Handles customer service calls and refers issues to Store Leadership as needed.
• Represents the company brand with integrity and honesty.
• Follows loss prevention and inventory policies to protect assets.

Skills

Customer communication

Math calculations

Job description

Ross Inc. is seeking a Retail Associate in Pennsylvania to greet Customers, maintain a clean store, and assist with merchandise presentation. The role emphasizes friendly service, teamwork, and adherence to store policies to ensure a positive shopping experience.

Responsibilities include assisting Customers at the register and on the floor, following safety protocols, and supporting Loss Prevention measures. This position requires flexibility to perform various store tasks as needed.