Retail Customer Experience Specialist

Ross Stores, Inc.; Garrettford (PA); On-site; USD 25,000 - 32,000; Full time

Job summary

Ross Stores, Inc. in Garrettford, PA is seeking a Retail Associate to help ensure customers have a positive shopping experience. You will greet customers with a smile, assist with merchandise and questions, and support store presentation while maintaining a clean, safe environment.

You will be trained on registers and POS systems to handle transactions accurately and courteously. This role emphasizes teamwork, reliability and strong communication with customers and colleagues.

Qualifications

• Effective communication with Customers and Associates; friendly, cooperative and helpful manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greet Customers with eye contact and a friendly hello throughout the store.
• Maintain a clean, organized, and safe shopping environment and assist with merchandise presentation.
• Assist Customers with merchandise and questions, including register support and POS transactions.
• Support loss prevention and safety policies; follow store procedures for cash, refunds and transactions.

Skills

Customer service

Communication

Teamwork

Attention to detail

Tools

POS systems

Job description

Ross Stores, Inc. in Garrettford, PA is seeking a Retail Associate to help ensure customers have a positive shopping experience. You will greet customers with a smile, assist with merchandise and questions, and support store presentation while maintaining a clean, safe environment.

You will be trained on registers and POS systems to handle transactions accurately and courteously. This role emphasizes teamwork, reliability and strong communication with customers and colleagues.