Retail Customer Experience Specialist

Ross Stores; East Point (GA); On-site; USD 17,000 - 19,000; Full time

Job summary

Ross Stores is seeking a Retail Associate to create a positive shopping experience through friendly greetings, helpful assistance, and efficient service at the register. You will help with merchandising, ensure store cleanliness, and follow safety and loss-prevention procedures.

The role emphasizes courteous customer interactions, product knowledge, and teamwork in a fast-paced retail environment. Flexible shifts and a focus on customer satisfaction are key aspects of the position.

Qualifications

• Effective communication with Customers and Associates in a friendly manner.
• Ability to perform basic mathematical calculations used in retail operations.

Responsibilities

• Greet Customers with eye contact, smiles, and a friendly hello.
• Assist Customers on the sales floor, at the register, and with merchandise.
• Maintain a safe shopping environment by following safety procedures.
• Ensure clean and organized store areas and proper merchandise presentation.
• Support loss prevention and follow MOS procedures as applicable.
• Maintain professional appearance and adhere to dress code.

Skills

Customer communication

Basic math

Job description

Ross Stores is seeking a Retail Associate to create a positive shopping experience through friendly greetings, helpful assistance, and efficient service at the register. You will help with merchandising, ensure store cleanliness, and follow safety and loss-prevention procedures.

The role emphasizes courteous customer interactions, product knowledge, and teamwork in a fast-paced retail environment. Flexible shifts and a focus on customer satisfaction are key aspects of the position.