Retail Customer Experience Specialist

Ross Stores, Inc.; Killeen (TX); On-site; USD 25,000 - 34,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to greet Customers, assist with merchandise, and maintain a clean, organized store environment. You will be trained on registers and engage customers to ensure a positive shopping experience. The role emphasizes friendly service, proper presentation, and adherence to safety policies.

Candidates should be able to perform basic math for transactions and communicate effectively with team members and customers throughout shifts.

Qualifications

• Effective communication with customers and staff.
• Basic math for retail transactions.

Responsibilities

• Greet customers, make eye contact, and provide courteous service.
• Assist customers in locating merchandise and answering questions.
• Operate registers, handle transactions, and ensure accurate cash handling.
• Maintain clean, organized work area and properly stocked shelves.
• Ensure merchandise presentation aligns with company standards.
• Follow loss prevention and safety procedures.

Skills

Customer service

Communication

Job description

Ross Stores, Inc. is seeking a Retail Associate to greet Customers, assist with merchandise, and maintain a clean, organized store environment. You will be trained on registers and engage customers to ensure a positive shopping experience. The role emphasizes friendly service, proper presentation, and adherence to safety policies.

Candidates should be able to perform basic math for transactions and communicate effectively with team members and customers throughout shifts.