Retail Customer Experience Specialist

Ross Stores; Jenkintown (PA); On-site; USD 19,000 - 23,000; Full time

Job summary

Ross Stores is seeking a Retail Associate to ensure a positive shopping experience for Customers on the sales floor. The role emphasizes greeting Customers, maintaining a clean environment, and supporting merchandise presentation.

Responsibilities include assisting Customers, processing transactions, and adhering to safety and loss prevention policies. This is a store-based position requiring professional appearance and teamwork.

Qualifications

• Ability to communicate effectively with Customers, Associates and Store Leadership.
• Basic math skills for retail transactions.

Responsibilities

• Greet Customers, assist with merchandise and questions in a friendly, knowledgeable manner.
• Maintain a safe, clean, and organized sales floor and back areas.
• Operate registers, process transactions, and follow loss prevention policies.
• Support merchandising and presentation to standards and assist Store Leadership as needed.

Skills

Customer service

Communication

Teamwork

Job description

Ross Stores is seeking a Retail Associate to ensure a positive shopping experience for Customers on the sales floor. The role emphasizes greeting Customers, maintaining a clean environment, and supporting merchandise presentation.

Responsibilities include assisting Customers, processing transactions, and adhering to safety and loss prevention policies. This is a store-based position requiring professional appearance and teamwork.