Customer Experience Specialist — Retail

Ross Stores, Inc.; Fort Oglethorpe (GA); On-site; USD 24,000 - 30,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to ensure a positive shopping experience. The role includes greeting customers, assisting with merchandise, and maintaining a clean, well-organized store environment.

You will follow company standards and help across store areas as needed. Responsibilities include greeting customers, processing transactions, stocking, and maintaining visual presentation while upholding safety and loss prevention standards.

Qualifications

• Effective communication with customers and team members.
• Basic math calculations for transactions and receipts.

Responsibilities

• Greet customers with eye contact and a friendly demeanor.
• Assist customers with merchandise and questions in a professional manner.
• Maintain store cleanliness and organized presentation per guidelines.
• Support loss prevention by following policy and reporting issues.
• Operate registers efficiently and handle transactions accurately.
• Assist with stock, replenishment, and storefront maintenance.

Skills

Communication

Math basics

Job description

Ross Stores, Inc. is seeking a Retail Associate to ensure a positive shopping experience. The role includes greeting customers, assisting with merchandise, and maintaining a clean, well-organized store environment.

You will follow company standards and help across store areas as needed. Responsibilities include greeting customers, processing transactions, stocking, and maintaining visual presentation while upholding safety and loss prevention standards.