Retail Customer Experience & Merchandising Associate

Michaels; Danvers (MA); On-site; USD 22,000 - 25,000; Full time

Job summary

The Michaels Companies in Danvers, MA is seeking a store team member to assist customers, stock shelves, and run a fast checkout. You will unload trucks, set up merchandise, and keep the store well organized to deliver our brand promises.

Responsibilities include helping customers find products, enrolling shoppers in Rewards and Private Label programs when appropriate, supporting omnichannel processes like Buy Online Pickup in Store and Ship From Store, and maintaining safety and SOP standards.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods.

Responsibilities

• Assist customers, locate products, and provide solutions.
• Operate cash register and ensure fast, friendly checkout.
• Unloading trucks and stocking, maintaining planograms.
• Participate in SISO/AD set and merchandise recovery.
• Engage in omnichannel processes including BOPIS and Ship From Store.

Skills

Retail/customer service

Job description

The Michaels Companies in Danvers, MA is seeking a store team member to assist customers, stock shelves, and run a fast checkout. You will unload trucks, set up merchandise, and keep the store well organized to deliver our brand promises.

Responsibilities include helping customers find products, enrolling shoppers in Rewards and Private Label programs when appropriate, supporting omnichannel processes like Buy Online Pickup in Store and Ship From Store, and maintaining safety and SOP standards.