Customer Service & In-Store Ops Pro

Michaels; Bellingham (MA); Hybrid; USD 21,000 - 23,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Job summary

The Michaels Companies is hiring at its Bellingham, MA store for a team member who delivers friendly customer service, helps customers shop, and maintains fast checkout experience. You will assist with unloading trucks, stocking, and store recovery to keep products in stock and well displayed.

You will engage customers on rewards programs, participate in VOC surveys, and support Omni channel processes. Flexibility for various shifts is expected.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move around the store.

Responsibilities

• Provide friendly customer service and assist shoppers in locating products.
• Operate cash register and ensure fast, accurate checkout.
• Assist with truck unloading, stocking, and planogram (POG) compliance.
• Support Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).

Skills

Retail Experience

Job description

The Michaels Companies is hiring at its Bellingham, MA store for a team member who delivers friendly customer service, helps customers shop, and maintains fast checkout experience. You will assist with unloading trucks, stocking, and store recovery to keep products in stock and well displayed.

You will engage customers on rewards programs, participate in VOC surveys, and support Omni channel processes. Flexibility for various shifts is expected.