Retail Customer Experience Lead and Front-End Coach

The TJX Companies, Inc.; Woodbury (MN); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical coverage

Paid holidays

Life insurance

Referral bonuses

HSA

Scholarship program

Job summary

Marshalls at The TJX Companies, Inc. in Woodbury, MN is seeking a front-end leader to deliver an exceptional customer experience. You will supervise Associates, manage POS coverage, train staff, and promote loyalty programs while maintaining a clean, organized store.

Flexible scheduling including nights and weekends is required. Solid merchandising knowledge, multi-tasking ability, and strong communication are essential for success in this role.

Qualifications

• 1 year retail and 6 months of leadership experience.

Responsibilities

• Create a positive customer experience at front of store.
• Lead Associates and coordinate POS coverage and breaks.
• Train and mentor Associates on front-end principles.
• Promote loyalty programs and resolve customer issues.
• Ensure tasks align with store plan and prioritize as needed.

Skills

Customer service

Leadership

Communication

Merchandising

Attention to detail

Job description

Marshalls at The TJX Companies, Inc. in Woodbury, MN is seeking a front-end leader to deliver an exceptional customer experience. You will supervise Associates, manage POS coverage, train staff, and promote loyalty programs while maintaining a clean, organized store.

Flexible scheduling including nights and weekends is required. Solid merchandising knowledge, multi-tasking ability, and strong communication are essential for success in this role.