Retail Customer Experience Lead

The TJX Companies, Inc.; Chandler (AZ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision

Job summary

The TJX Companies, Inc. in Chandler, AZ is seeking a front-end leader to oversee Associates in delivering an outstanding customer experience. You will manage cashiering coverage, train staff, and promote loyalty programs while ensuring a clean, compliant store environment.

Ideal candidates have 1 year of retail and 6 months of leadership, strong merchandising sense, and excellent communication. The role requires nights/weekends, with competitive hourly pay and comprehensive benefits.

Qualifications

• 1 year retail and 6 months of leadership experience.
• Strong merchandising knowledge and multi-tasking.
• Excellent communication and organizational skills.
• Ability to train others and work nights/weekends.
• Flexible schedule and customer-focused mindset.

Responsibilities

• Promotes loyalty programs and delivers excellent customer service.
• Trains and mentors Associates on front-end principles.
• Assigns registers and coordinates breaks for all Associates.
• Addresses customer concerns promptly.
• Ensures adherence to labor laws and store procedures.

Skills

Retail experience

Leadership experience

Customer service

Communication skills

Team player

Tools

POS systems

Job description

The TJX Companies, Inc. in Chandler, AZ is seeking a front-end leader to oversee Associates in delivering an outstanding customer experience. You will manage cashiering coverage, train staff, and promote loyalty programs while ensuring a clean, compliant store environment.

Ideal candidates have 1 year of retail and 6 months of leadership, strong merchandising sense, and excellent communication. The role requires nights/weekends, with competitive hourly pay and comprehensive benefits.