Front End Lead: Customer Experience & Training

The TJX Companies, Inc.; Bossier City (LA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) matching contributions

Medical/dental/vision insurance

Job summary

The TJX Companies, Inc. is seeking a front-of-store leader to promote an outstanding customer experience and guide a team of Associates. You will model service excellence, supervise POS coverage, and drive loyalty programs while maintaining store standards.

Qualified candidates will have retail experience and leadership exposure, with strong communication and organizational skills. This role supports a busy store environment with flexible scheduling, including nights and weekends.

Qualifications

• 1 year retail and 6 months of leadership experience.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changing priorities.

Responsibilities

• Promote an excellent customer experience and lead front-of-store associates.
• Assign registers, coordinate breaks, and ensure POS coverage.
• Train and mentor Associates on front-end principles and loyalty programs.

Skills

Leadership experience

Customer service

Merchandising

Multi-tasking

Communication

Job description

The TJX Companies, Inc. is seeking a front-of-store leader to promote an outstanding customer experience and guide a team of Associates. You will model service excellence, supervise POS coverage, and drive loyalty programs while maintaining store standards.

Qualified candidates will have retail experience and leadership exposure, with strong communication and organizational skills. This role supports a busy store environment with flexible scheduling, including nights and weekends.