Retail Computer Tech & Repair Specialist

Corporate Logo; Georgia; Presencial; USD 21.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental and Vision Benefits

Flexible Schedules

Employee Discount

Tuition Reimbursement & Education Dis

Paid Time Off

401K Plan

Descripción de la vacante

MICRO CENTER is seeking self-motivated RETAIL COMPUTER TECHNICIANS to join our team. Starting at $15/hour with incentives can raise hourly rates to $18–$35 plus SPIFFs. The role includes service-counter consultations, diagnosing and repairing devices, and maintaining customer relationships to drive repeat business.

Responsibilities include counseling customers, recommending service options, documenting issues, assembling BYO PCs, and keeping up-to-date with certifications and product knowledge.

Formación

• High School diploma or equivalent; related computer service/repair experience preferred.
• Certifications: CompTIA A+ or Apple ACMT/ACiT or ability to certify within 90 days.

Responsabilidades

• Provide in-person consultations and troubleshooting at the service counter for a variety of computers and devices.
• Recommend service solutions including data backups, anti-virus, extended warranties, and subscriptions.
• Identify and document hardware and software issues on desktops, laptops, mobiles, TVs, and monitors.
• Assemble custom computers sold by the BYO sales team.
• Maintain knowledge of manuals and vendor certifications; stay updated on products and tech.

Conocimientos

Customer service

Troubleshooting

Communication

Multi-tasking

Educación

High School diploma

CompTIA A+ certification

Apple ACMT/ACiT certifications

Descripción del empleo

MICRO CENTER is seeking self-motivated RETAIL COMPUTER TECHNICIANS to join our team. Starting at $15/hour with incentives can raise hourly rates to $18–$35 plus SPIFFs. The role includes service-counter consultations, diagnosing and repairing devices, and maintaining customer relationships to drive repeat business.

Responsibilities include counseling customers, recommending service options, documenting issues, assembling BYO PCs, and keeping up-to-date with certifications and product knowledge.