Retail Client Specialist

TravisMathew, LLC; United States; On-site; USD 17,000 - 21,000; Full time

Job summary

TravisMathew, LLC is seeking a Client Associate to uphold exceptional in-store service and drive sales. You’ll connect with customers, build repeat business, and maintain product knowledge across the season’s line.

The role requires flexibility for non-traditional hours, including weekends, evenings, and holidays. Ideal candidates have at least 1 year in client services, strong written and verbal communication, and proficiency with POS systems and Microsoft applications.

Qualifications

• Minimum 1-year experience in a client services related capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

Customer service

Communication

Teamwork

Problem solving

Tools

POS systems

Microsoft Applications

Job description

TravisMathew, LLC is seeking a Client Associate to uphold exceptional in-store service and drive sales. You’ll connect with customers, build repeat business, and maintain product knowledge across the season’s line.

The role requires flexibility for non-traditional hours, including weekends, evenings, and holidays. Ideal candidates have at least 1 year in client services, strong written and verbal communication, and proficiency with POS systems and Microsoft applications.