Retail Client Concierge: Elevate In-Store Sales & Service

TravisMathew, LLC; Old Orchard (PA); On-site; USD 18,184 - 25,898; Full time

Job summary

TravisMathew, LLC is seeking a Client Associate to enhance the in-store sales and service experience. The role involves connecting with clients, achieving sales goals, and maintaining a vibrant retail environment.

The ideal candidate will have at least one year of client services experience and strong knowledge of apparel. Flexibility for non-traditional hours is essential, along with a commitment to exceptional customer service.

Qualifications

• Minimum 1-year experience in a client services related capacity.
• Ability to work non-traditional hours; weekends, evenings, and holidays.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor.
• Connect with in-store clients and develop a following of repeat clients.
• Maintain in-depth knowledge of apparel each season including fit and fabric.
• Participate in marketing initiatives to drive repeat business.
• Adhere to client service standards and company policies.
• Maintain store cleanliness and organization.

Skills

Proficiency in Microsoft Applications

Proficiency in point-of-sale (POS) systems

Strong verbal communication skills

Strong written communication skills

Job description

TravisMathew, LLC is seeking a Client Associate to enhance the in-store sales and service experience. The role involves connecting with clients, achieving sales goals, and maintaining a vibrant retail environment.

The ideal candidate will have at least one year of client services experience and strong knowledge of apparel. Flexibility for non-traditional hours is essential, along with a commitment to exceptional customer service.