Client Experience & Sales Specialist

TravisMathew Apparel; Lahaina (HI); On-site; USD 25,000 - 26,000; Full time

Job summary

TravisMathew is seeking a Client Associate to maintain the in-store sales and service experience and promote a sales culture to meet KPIs and profitability goals. You will connect with clients on the floor, build repeat business, and stay informed about seasonality in apparel.

Role requires strong communication, POS proficiency, and flexibility to work weekends, evenings, and holidays in a retail environment. Equal employment opportunity applies to all applicants.

Qualifications

• Minimum 1-year experience in a client services related capacity.
• Ability to work non-traditional hours; weekends, evenings and holidays.
• Proficient in Microsoft Applications and POS systems.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Foster a friendly, open and inviting environment for all in-store guests.
• Maintain store cleanliness and organization, including front of house and stock space.

Skills

Microsoft Applications

POS systems

Strong communication

Decision making

Flexible hours

Tools

POS systems

Job description

TravisMathew is seeking a Client Associate to maintain the in-store sales and service experience and promote a sales culture to meet KPIs and profitability goals. You will connect with clients on the floor, build repeat business, and stay informed about seasonality in apparel.

Role requires strong communication, POS proficiency, and flexibility to work weekends, evenings, and holidays in a retail environment. Equal employment opportunity applies to all applicants.