Client Experience & Sales Associate

TravisMathew, LLC; United States; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Retail discount

Job summary

TravisMathew, LLC is seeking a Client Associate to uphold in-store sales and service excellence. You will engage customers, share product knowledge, and help drive repeat business while working closely with the team to hit KPIs and profitability targets.

The role requires flexibility for non-traditional hours, including weekends and evenings, and a dedication to delivering a premium shopping experience in a retail environment.

Qualifications

• Minimum 1 year of client services experience.
• Ability to work weekends, evenings, and holidays.
• Strong knowledge of in-store product lines preferred.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.

Skills

Customer service

Communication

Microsoft Office

POS systems

Decision making

Tools

POS hardware

POS software

Job description

TravisMathew, LLC is seeking a Client Associate to uphold in-store sales and service excellence. You will engage customers, share product knowledge, and help drive repeat business while working closely with the team to hit KPIs and profitability targets.

The role requires flexibility for non-traditional hours, including weekends and evenings, and a dedication to delivering a premium shopping experience in a retail environment.