Retail Client Experience Specialist

TravisMathew Company; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

TravisMathew in the United States is seeking a Client Associate to deliver outstanding in-store service, promote a sales culture, and help achieve sales KPIs and profitability.

You will connect with customers on the floor, develop repeat clients, know the season's apparel, and support events, CRM activity, and front and back-of-house operations.

The role requires at least 1 year in client services, strong communication, and flexibility to work weekends and evenings and holidays.

Qualifications

• Minimum 1 year of experience in a client services role.
• Strong communication and interpersonal skills.
• Ability to work on weekends, evenings and holidays.

Responsibilities

• Maintain in-store service standards and promote sales culture.
• Connect with clients and develop repeat business.
• Maintain product knowledge for the season's line.
• Support in-store events, CRM activities, and store operations.
• Uphold policies and foster a welcoming environment.

Skills

Customer service

POS systems

Merch knowledge

Communication

Tools

POS software

MS Office

Job description

TravisMathew in the United States is seeking a Client Associate to deliver outstanding in-store service, promote a sales culture, and help achieve sales KPIs and profitability.

You will connect with customers on the floor, develop repeat clients, know the season's apparel, and support events, CRM activity, and front and back-of-house operations.

The role requires at least 1 year in client services, strong communication, and flexibility to work weekends and evenings and holidays.