Strategic Client Solutions Manager - Apparel & Retail

TikTok; New York (NY); On-site; USD 88,000 - 182,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Paid time off

Job summary

TikTok in New York is seeking a Client Solutions Manager for Apparel, Retail to drive partnerships and tailored advertising strategies. You will cultivate strategic client relationships, develop media strategies, and activate full-funnel campaigns aligned with client goals.

The role requires 5+ years in client solutions or digital advertising, strong data analysis (Excel, Data Studio), and a proven revenue growth track record.

Qualifications

• 5+ years of experience in client solutions, account management, digital advertising, AdTech, or a related field.

Responsibilities

• Cultivate and maintain strategic partnerships with clients, serving as a trusted advisor and key point of contact for day-to-day client communications.
• Develop and execute media strategies tailored to client goals.
• Leverage deep product expertise to help clients activate full-funnel strategies — from brand awareness to performance — ensuring TikTok’s solutions are effectively aligned to client objectives.
• Educate clients on TikTok’s products, platform updates, and best practices to drive campaign success.
• Analyze campaign data to identify strategic optimizations and upsell opportunities, and provide clients with proactive performance insights and actionable recommendations.
• Coordinate cross-functional teams and resources to deliver on long-term account plans and strategic client initiatives.
• Diagnose and troubleshoot client issues alongside cross-functional teams, such as Product and Engineering.

Skills

Client solutions

Account management

Digital advertising

AdTech

Data analysis

Tools

Excel

Data Studio

Job description

TikTok in New York is seeking a Client Solutions Manager for Apparel, Retail to drive partnerships and tailored advertising strategies. You will cultivate strategic client relationships, develop media strategies, and activate full-funnel campaigns aligned with client goals.

The role requires 5+ years in client solutions or digital advertising, strong data analysis (Excel, Data Studio), and a proven revenue growth track record.