Retail Client Experience Specialist

TravisMathew; Town of Florida (NY); On-site; USD 21,000 - 22,000; Part time

Job summary

TravisMathew is seeking a Client Associate to uphold in-store sales and service excellence, promoting a sales-driven culture at our New York area retail location. You will connect with clients, drive repeat business, maintain product knowledge, and participate in events and CRM activities to boost loyalty and profitability.

This role requires the ability to work non-traditional hours, including weekends and holidays, and proficiency with POS systems and Microsoft Office to support daily

Qualifications

• Minimum 1-year experience in a client services related capacity

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

Strong communication

Microsoft Office

Customer service

Independent decision-making

Flexibility with hours

Tools

POS systems

Job description

TravisMathew is seeking a Client Associate to uphold in-store sales and service excellence, promoting a sales-driven culture at our New York area retail location. You will connect with clients, drive repeat business, maintain product knowledge, and participate in events and CRM activities to boost loyalty and profitability.

This role requires the ability to work non-traditional hours, including weekends and holidays, and proficiency with POS systems and Microsoft Office to support daily