Lifestyle Retail Client Experience Specialist

TravisMathew, LLC; Florida; Sur place; USD 21 000 - 23 000; Temps partiel

Résumé du poste

TravisMathew, LLC in New York is seeking a Client Associate to maintain in-store sales and service, promote a sales culture, and help achieve KPIs and profitability goals. You will connect with clients, develop repeat business, know the seasonal line, participate in events and CRM activities, and uphold policies while delivering friendly, efficient service on non-traditional hours.

This role requires excellent communication and a team-oriented approach in a fast-paced retail environment.

Qualifications

• Minimum 1 year experience in a client services related capacity.
• Ability to work non-traditional hours, including weekends, evenings and holidays.
• Strong written and verbal communication skills.

Responsabilités

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Connaissances

Written communication

Verbal communication

Decision making

Flexible hours

Outils

POS systems

Microsoft Applications

Description du poste

TravisMathew, LLC in New York is seeking a Client Associate to maintain in-store sales and service, promote a sales culture, and help achieve KPIs and profitability goals. You will connect with clients, develop repeat business, know the seasonal line, participate in events and CRM activities, and uphold policies while delivering friendly, efficient service on non-traditional hours.

This role requires excellent communication and a team-oriented approach in a fast-paced retail environment.