In-Store Client Experience Specialist

TravisMathew, LLC; Irvine (CA); On-site; USD 22,000 - 25,000; Full time

Job summary

TravisMathew is seeking a retail sales associate to deliver exceptional service on the store floor and drive individual sales. You will connect with clients, nurture repeat business, and maintain deep product knowledge across seasonal lines.

Responsibilities include participating in store events, marketing initiatives, and CRM activity while upholding company policies and a teamwork-driven environment. Flexible hours include weekends and holidays.

Qualifications

• Minimum 1-year experience in a client services related capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.

Skills

Customer service

Sales oriented

Communication skills

Teamwork

Adaptability

Education

1 year experience in client services

Tools

POS systems

Microsoft Office

Job description

TravisMathew is seeking a retail sales associate to deliver exceptional service on the store floor and drive individual sales. You will connect with clients, nurture repeat business, and maintain deep product knowledge across seasonal lines.

Responsibilities include participating in store events, marketing initiatives, and CRM activity while upholding company policies and a teamwork-driven environment. Flexible hours include weekends and holidays.