Retail Brand & Client Success Manager

uscareers2-asm; St. Louis (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

uscareers2-asm is seeking a Retail Client Service Manager who will directly manage a portfolio of clients, serving as the strategic brand liaison between the client and internal sales teams to drive client satisfaction and brand success.

Additionally, you will support a Senior Client Service Manager with an extended portfolio, assisting in execution, communication, and strategic planning to ensure seamless client service delivery across all accounts.

Qualifications

• Bachelor’s degree required.
• 2–4 years of experience in relevant field.
• Ability to analyze data and present to stakeholders.
• Strong proficiency with Microsoft Office.

Responsibilities

• For assigned clients, serves as a strategic brand liaison between the client and internal sales teams, ensuring client satisfaction and brand success
• Supports a senior client service manager with an extended portfolio of clients, acting as a collaborative partner to assist in execution, communication, and strategic planning to ensure seamless client service delivery
• Builds foundational understanding of core brand and sales drivers and their impact on brand success
• Deepens understanding and monitoring of category reviews as sales opportunities
• Deepens understanding of the retail market for brand placement
• Builds understanding of industry data as a sales tool, drawing conclusions to support brands in the portfolio
• Provides financial monitoring and reporting by tracking monthly sales, advising on retailer promotions, and delivering monthly and quarterly updates on brand sales growth and progress against KPIs

Skills

Microsoft Office

Independent worker

SOP adherence

Data analysis

Presentation skills

Problem solving

Education

Bachelor’s degree

Job description

uscareers2-asm is seeking a Retail Client Service Manager who will directly manage a portfolio of clients, serving as the strategic brand liaison between the client and internal sales teams to drive client satisfaction and brand success.

Additionally, you will support a Senior Client Service Manager with an extended portfolio, assisting in execution, communication, and strategic planning to ensure seamless client service delivery across all accounts.