Retail Brand & Client Success Specialist

Advantage Solutions; St. Louis (MO); On-site; USD 55,000 - 85,000; Full time

Job summary

Advantage Solutions is seeking a Retail Client Service Manager to directly manage a portfolio of clients and act as the strategic liaison between clients and internal sales teams. The role focuses on client satisfaction, brand success, and long-term relationships.

You will support a Senior Client Service Manager with an extended client portfolio, contributing to execution, communication, and strategic planning to ensure seamless service delivery across accounts.

Qualifications

• Bachelor’s degree required.
• 2–4 years of relevant experience.
• Proficient in Microsoft Office; capable of reporting and analysis.

Responsibilities

• Serves as a strategic brand liaison between the client and internal sales teams, ensuring client satisfaction and brand success.
• Supports senior client service managers with extended portfolios, assisting in execution, communication, and strategic planning to ensure seamless service delivery.
• Builds foundational understanding of core brand and sales drivers and their impact on brand success.
• Deepens understanding and monitoring of category reviews as sales opportunities.
• Gains understanding of the retail market for brand placement.
• Gathers industry data as a sales tool and draws conclusions to support brands in the portfolio.
• Provides financial monitoring and reporting by tracking monthly sales and advising on retailer promotions.

Skills

Data analysis

Report writing

Presentations

Independent work

SOP compliance

Client communication

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Advantage Solutions is seeking a Retail Client Service Manager to directly manage a portfolio of clients and act as the strategic liaison between clients and internal sales teams. The role focuses on client satisfaction, brand success, and long-term relationships.

You will support a Senior Client Service Manager with an extended client portfolio, contributing to execution, communication, and strategic planning to ensure seamless service delivery across accounts.