Strategic Retail Client Partner

your adv; Northern (KY); Hybrid; USD 60,000 - 75,000; Full time

Job summary

Your Adv is seeking a Retail Client Service Manager to directly manage a client portfolio and act as a strategic liaison between clients and internal sales teams. The role focuses on ensuring client satisfaction, brand success, and long-term relationships, while supporting a senior manager with an extended portfolio.

Responsibilities include monitoring category reviews, understanding the retail market for brand placement, and providing monthly/quarterly updates on sales progress against KPIs.

Qualifications

• Bachelor’s degree required in a related field.
• 2–4 years of experience in a relevant role.
• Strong analytical and reporting capabilities.

Responsibilities

• For assigned clients, serves as a strategic liaison between client and internal teams.
• Supports a senior manager with an extended portfolio, assisting in execution and planning.
• Builds foundational understanding of brand and sales drivers.
• Monitors category reviews and identifies sales opportunities.
• Gains knowledge of the retail market for brand placement.
• Provides financial monitoring and reporting of monthly sales and KPIs.

Skills

Data analysis

Presentation skills

SOP compliance

Report generation

Client communication

Problem solving

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Your Adv is seeking a Retail Client Service Manager to directly manage a client portfolio and act as a strategic liaison between clients and internal sales teams. The role focuses on ensuring client satisfaction, brand success, and long-term relationships, while supporting a senior manager with an extended portfolio.

Responsibilities include monitoring category reviews, understanding the retail market for brand placement, and providing monthly/quarterly updates on sales progress against KPIs.