Retail Assistant Store Manager — Sales & Service Leader

Total Wine & More; Brentwood (CA); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

PTO

Store discounts

Health care plans

401(k) plan

Disability & life insurance

Paid parental leave

Pet insurance

Job summary

Total Wine & More in Brentwood, CA is seeking an Assistant Store Manager to grow the brand by delivering best-in-class service and building a sales-driven culture around our wide selection of adult beverages.

You will support store operations, recruit and lead a wine-knowledgeable team, manage payroll and inventory, maintain compliance with alcohol laws, and resolve customer issues while driving profitability and customer satisfaction.

Qualifications

• Bachelor’s degree in business or related field preferred or equivalent experience.
• 1–3 years of work experience; 2+ years in a managerial or supervisory retail role.
• Experience leading, motivating, and developing a sales-focused team.

Responsibilities

• Drive sales and deliver against key performance metrics (KPMs).
• Assist in recruiting, training, and leading store team, including ongoing development to enhance product knowledge and sales skills.
• Support day-to-day operations, including payroll, inventory, merchandising and shrink.
• Deliver outstanding customer service by leading by example and fostering a welcoming, knowledgeable store atmosphere.
• Help maintain vendor relationships to support store and inventory objectives.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Perform other duties as assigned.

Skills

Retail management

Team leadership

POS systems

Inventory management

Customer service

Scheduling

Education

Bachelor's degree or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

Total Wine & More in Brentwood, CA is seeking an Assistant Store Manager to grow the brand by delivering best-in-class service and building a sales-driven culture around our wide selection of adult beverages.

You will support store operations, recruit and lead a wine-knowledgeable team, manage payroll and inventory, maintain compliance with alcohol laws, and resolve customer issues while driving profitability and customer satisfaction.